Hotel and tourism management is one of India’s most important and potentially lucrative sectors for higher education. More than 10.5 million foreign tourists visited India in 2018, according to the Ministry of Tourism’s India Tourism Statistics 2019. The estimated earnings from these tourists were upwards of US $25.5 billion (more than Rest. 1,90,000 Cr.). There is still a lot of room for growth and development in the tourism industry in India. Hotel management, as the name implies, is concerned with overseeing all areas of a hotel’s operation. Hotel Management is responsible for all actions that occur during a guest’s stay in the hotel from the time a person checks in to the time he/ she checks out.
Understanding the fundamental differences is critical to selecting the appropriate course or profession. Both of these terms are fundamentally intertwined and are part of the larger tourism industry. However, hotel management is more specific to the management of a hotel, resort or food & beverage establishment. Hotels can be of any star category.
The phrase hotel management refers to the efficient and flawless management of a hotel’s or a lodging-related public establishment’s different operations and activities. A hotel management school, for example, teaches management techniques that may be applied to the many activities of a hotel, such as administration, housekeeping, catering, maintenance, marketing, and so on. Hence, hotel management focuses primarily on managing all aspects related to the proper functioning of a hotel or hotel industry.
Some of the job profiles enjoyed by aspirants in the field of hotel management include the following:
- Hospitality Sales/ BD Manager
- Housekeeping Manager
- Pastry Chef
- Restaurant Manager
- Guest Relations Manager
- Food & Beverages Manager
Aspirants in this field have good opportunities abroad as well.
The term ‘Hospitality’ means taking care of the guest or visitor. Hospitality is not restricted to the hotel alone but could be anywhere. After all, any visitor or guest to an office, club, restaurant, institution, or other location expects to be greeted, and if they are greeted by a qualified professional from the hospitality business, the guest or visitor is assured of a pleasant experience. The ‘Travel and Tourism’ industry looks to hire professionals from hospitality, of which hotel management is a significant branch.
Courses in hotel management, tourism, and travel management are sometimes lumped together. Students are frequently confused about whether they should do a hotel management course or a travel and tourism course due to a lack of information and clarity. Hospitality and tourism are not the same. Hospitality management is the direction of hotels and hospitality-related companies and services. The hotel industry is a collection of businesses whose goals are to look after guests and provide services related to their visits to restaurants and other food and beverage establishments.
Difference in Job Responsibilities
Hotel management’s major responsibility is to ensure that customers have a nice stay at their establishment. It entails looking after them from the time they arrive until the time they go. To guarantee that the guest’s visit is worthwhile, each of their activities must be exceptional. A hotel manager is responsible for departments such as the front desk, travel desk, housekeeping, concierge, room service, and guest service, among others. Hospitality management, like hotel management, entails looking after guests, albeit in a different setting. Large organizations, for example, have hospitality managers who are in charge of meeting and greeting foreign delegates and making sure they have everything they need for a successful visit.
The majority of hotel management courses are focused on operations. Hotel managers are primarily responsible for ensuring that each department of the hotel runs smoothly. As a result, a hotel management degree provides extensive training in how to run these departments. Hospitality management is about people management. The goal is to make guests feel at ease and satisfied during their visit to the event, venue, or hotel. A good hospitality manager is one who elevates the customer/client experience.
Study Hotel Management at Chennais Amirta
A bachelor’s degree in hotel management is an education with a solid future. The main objective of hotel management is to train students to be effective managers in hotels, tourism companies, and related services. It is one of the best ways to access the world of hotel management, food & beverage businesses, leisure establishments, and tourism-related products and services. The degree also provides skills that are easily transferable to other industries. The hotel management course list at Chennais Amirta is expansive, ranging from degree courses to diploma and certification courses.